LETTER TO STAKEHOLDERS
PDF DOCUMENT
REPORT
07
The Social Responsibility
of Montepaschi Group
INTRODUCTION TO THE REPORT
IDENTITY AND VALUES
CORPORATE GOVERNANCE AND RESPONSIBILITY
STRATEGY AND ORGANISATIONAL DEVELOPMENTS
FINANCIAL AND MARKET ACTIVITIES
NONFINANCIAL ACTIVITIES
CUSTOMER SERVICE AND QUALITY RELATIONSHIPS
PERSONNEL DEVELOPMENT
PARTICIPATION IN THE SUSTAINABLE GROWTH OF COMMUNITIES
THE ENERGY ISSUE AND ENVIRONMENTAL PROTECTION
QUALITY OF PROCUREMENT PROCESSES
THE REPORT IN NUMBERS